Infrastructure · Voice + 2-way SMS · Agentic AI

Built for agents
that act.

A clean API, a SIP trunk, three SDKs, real-time webhooks, and a 48-hour sandbox with live Spanish and Mexican numbers. The substrate that turns a language model into a participant in the real world.

Architecture

One hub. Every channel.
Every direction.

Your agent makes a decision. We turn it into a call or a message that lands on a phone. The reply comes back as a webhook in milliseconds. No orchestration layer between you and the network.

CRM / Platform

Any system · via API

AI agent

GPT / Claude / Gemini

Chadeva API hub

LLN router · orchestrator

Voice — inbound + outbound

SIP · PSTN · ES + MX

Direct SIP trunking with sub-200ms latency. Compatible with native AI TTS and ASR engines. Outbound origination from local +34 or +52 numbers, inbound termination on those same numbers — DTMF, transfer, hold, all standard SIP features.

SMS — 2-way MO/MT

REST API · real-time webhooks

Mobile-terminated outbound and mobile-originated inbound, full duplex on the same long number. Inbound MO events dispatched as webhooks within seconds. Delivery reports per message. Alphanumeric senders registered in the Spanish Alias Registry.

Integration surface

Three ways in.
Pick the one your stack already speaks.

01 / REST API

JSON over HTTPS

Fully documented endpoints for SMS send and receive, voice call management, number provisioning, and CDR query. Real-time webhooks for inbound MO events and call status updates. Idempotency keys, retry semantics, signed callbacks.

POST /v1/messages
POST /v1/calls
GET /v1/numbers
POST /v1/webhooks

02 / SIP trunk

SIP 2.0 · TLS + SRTP

Direct SIP connectivity into your voice platform — Asterisk, FreeSWITCH, Twilio TaskRouter, your own switch. Carrier-grade TLS-encrypted signalling and SRTP media. Sub-200ms RTT. Native compatibility with the major AI TTS and ASR engines on top.

sip:sip.chadeva.es:5061
Transport: TLS
Media: SRTP / AES-256
Codecs: G.711a, G.722, OPUS

03 / SDK · Sandbox

Node · Python · PHP

Idiomatic libraries for the three languages most integrators use, with retry, backoff, signature verification and webhook helpers built in. Sandbox environment provisioned in 48 hours with live test numbers in ES and MX, real SMS delivery, real voice calls.

npm install @chadeva/sdk
pip install chadeva
composer require chadeva/sdk

Why it works for agents

Speed, identity, two-way.
The three things a chatbot doesn't have.

< 200ms Round-trip latency on SIP. Below the threshold where a human hears the lag.
3–4× Answer-rate uplift of local long numbers vs international or short codes. Local trust at the doorstep.
48h Sandbox onboarding for certified integrators. Live numbers, real traffic, dedicated engineer.
An AI agent without a number isn't autonomous. It's just an interesting demo.

Use cases · measured outcomes

What integrators do with this.

Banking · insurance · consumer credit

Contract closing

AI agent detects a warm lead in the CRM → calls from a local number → sends an SMS with the e-signature link → customer signs → CRM is updated automatically.

+40% CONVERSION

Healthcare · clinics · personal services

Appointment reminders

24h before the appointment, an SMS arrives from a local number. The customer replies Y/N. The AI auto-confirms or reschedules. The calendar is updated in real time.

−30% NO-SHOWS

Telecom · utilities · subscriptions

Churn prevention

The AI detects a churn signal in the CRM → calls proactively from a local number → offers retention on the voice channel → follow-up SMS with the offer link.

−30% CHURN

Retail · e-commerce · marketplaces

Cross-sell / up-sell

Post-service, the AI sends a personalised SMS from a local number with a targeted offer. If there's no reply in 2 hours, the AI calls. The sale closes on the call.

40% AUTOMATED CONVERSION

Sandbox

Real numbers,
real traffic, this week.

Sandbox access provisioned in 48 hours: a live Spanish number, a live Mexican number, full API and SIP access, and a dedicated engineer on Slack for the first two weeks of integration.